Latest News

Latest News - Telstra Credit Union

Below you will find our latest news items.

If you would like any further information, please contact us



Online fraud activity causes several major banks to reissue credit cards - 30 May 2011

Last Friday, 27 May 2011, The Sydney Morning Herald reported that due to a card data compromise, several major banks were reissuing thousands of credit cards.

This is a timely reminder to all members to be cautious and diligent with their online activity.

Members are encouraged to monitor their card activity and statements. If you think your card details have been compromised or if you see unusual activity on your account, contact your credit union or building society immediately.

We will contact members directly if their cards need to be replaced.

It is important to note that NO Telstra CU member will lose funds if fraud has been perpetrated on their account.




“Win a Navman” Competition Winners - 01 April 2011

Congratulations to the three lucky winners of the recent “Win a Navman” competition.

Mrs Barbara Taylor, Mr Bradley James Morris and Mr Scott Charles Grant entered the competition by taking out a New Car Loan with the Credit Union, between January 17 and March 31, 2011.

All winners have been notified and are thrilled to be soon receiving their Navman GPS devices.




Internet Banking Factor2 Icons - 6 December 2010

We are currently experiencing intermittent problems with the Internet Banking Factor2 Icons.

This issue is being attended to and will be rectified as soon as possible.

We apologise for any inconvenience this may cause and appreciate your understanding.




NAB Payment Processing Delays - 30 November 2010

Last Wednesday, 24 November 2010, the National Australia Bank experienced computer system errors that caused problems within their payment processing functions. This has caused inconvenience and stress to some of our credit union members as their payments have been delayed.

NAB has issued several statements reassuring that their customers will not be left out of pocket as a direct result of the delays. In addition they have encouraged customers who have been charged a fee or have incurred a cost from another institution as a direct result of these delays, to contact the NAB by registering at
www.nab.com.au/compensation or contacting them on 13 22 65.



BoQ Joins rediATM Network - 16 November 2010

Good news for our rediATM users. The Bank of Queensland (BoQ) has announced it will be joining forces with the rediATM network. BoQ's 350 bank-owned ATMs will be progressively rebranded to rediATM from 1 October 2010, with all becoming part of the network by the end of the year.

Once the migration process is complete the rediATM network will boast more than 3,500 ATMs across the country, from the high streets of our nation's cities right through to remote and regional areas.

As more organisations like BoQ continue to join, your ATM network will continue to grow and will ensure you are always able to transact at a rediATM without incurring a direct charge fee*.


* Please be aware that only BoQ ATMs already showing the rediATM branding are direct charge free at this stage. Using any BoQ ATM that does not show the rediATM branding will still incur a fee.



There IS Competition in Banking - 09 November 2010

Intech Credit Union, the leading credit union to Australia’s information technology sector, announced today that it will only be increasing its variable mortgage rates by 0.25% per annum, in line with the Reserve Bank's latest increase in official interest rates. This puts Intech Credit Union’s headline variable home loan mortgage rate at 7.56% pa.

Intech CEO, Leigh Glaser said Intech is committed to responding to our members’ financial needs and delivering them a strong alternative to the banks.

"We aim to address the financial needs of our members and provide them with products and services that assist them in achieving their financial goals.”

"There IS choice in banking. We encourage people to vote with their feet and switch their accounts to Intech Credit Union. When you have your home loan with Intech, you not only get a great interest rate, but also individualised service, because we focus on the most important part of our business, YOU”.




New Melbourne Kiosk Opening! - 01 June 2010

We are thrilled to announce the opening of our brand new “242 Exhibition Street”, Kiosk. Situated in one of Melbourne’s favourite city landmarks, the Telstra Corporate Building, it offers the perfect environment for our members to come in and speak to our friendly staff regarding their financial needs.

Initially, the kiosk will be open on Tuesdays and Thursdays 10am to 2pm, with available services including:
  • Opening memberships and accounts
  • Apply for a Home loan, Personal loan or a Visa card
  • Obtain an insurance quote
  • Register for internet or telephone banking
  • Purchase Foreign Exchange products
  • Schedule Financial Planning appointments
  • Membership enquiries

We look forward to welcoming current and new members at our new 242 Exhibition Street location.